2014 was a great year for A- PLUS! As we turn our attention to 2015, we must reflect on our past and make necessary adjustments to make the new year even more successful. Time keeps moving and with every passing second of our lives, we become a part of history. Our accomplishments have been many and you have been a huge portion of the Postal Service moving in the right direction. Many of our new employees are getting the opportunity to work in acting supervisor positions. At the district level, I urge our chapters to reach out to all employees, particularly PSEs. MHAs and CCAs to offer training to support their needs. Workshops will be continue to be conducted by Human Resources at future conventions with the new workforce in mind. I must commend and thank the chapters who continually provide training sessions at their meetings to have a ready now trained work force to support the Postal Service. Please reach out to members and non- members so they will see the quality sessions they are missing by not attending success for A-PLUS and the Postal Service.
Thank you for your support and participation with the Regional Conferences as well as the National Convention held in Detroit MI. Attendance was up during a time when the Postal Service was undergoing numerous changes. A-PLUS adapted to meet the membership needs while supporting the Postal Service through its changes and challenges. We asked the Postal Executive Leadership what training was needed to support them in their day to day operations. We listened to the Executives and tailored our training curriculum to meet that need. The Postal Service needed specific training and A-PLUS Delivered! We will continue to ask our Postal Executives about specific programs and training needed in the field to make them successful. We have known for a long time that a trained workforce prepares you to meet our customer’s expectations. Providing excellent customer service allows the Postal Service to grow our customer base and increase revenue. We see evidence that scanning every package is helping to grow the package business just by letting our customers know where their package is. A call into the customer call center can cost as much as $20 just to ask the question, “Where is my package?” I can tell you from experience it makes us looks like Champions when we can look in our system and tell them that your letter carrier delivered it today. It is definitely, “Our Season” and I am claiming it to be a Winning Year! We must support “ this is our season campaign” for the Postal Service as we are providing excellent customer service and growing revenue.
A-PLUS recognizes our workforce is changing as the Postal Service brings on board PSE’s, MHA’s, and CCA’s as the new transitional employee. Now, many of these employees have become full-time career employees. A-PLUS has had a hand in training the new workforce, ensuring they have the tools to keep the Postal Service moving in the right direction. Many of our new employees are getting the opportunity to work in acting supervisor positions. At the District level, I urge our chapters to reach out to all employees, particularly PSEs. MHAs and CCAs to offer training to support their needs. Workshops will continue to be conducted by Human Resources at future Conventions with the new workforce in mind. I must commend and thank the chapters who continually provide training sessions at their meetings to have a ready now trained workforce to support the Postal Service. Please reach out to members and non-members so they will see the quality sessions they are missing by not attending.
The 28th National Convention will be held April 30 - May 3, 2015 at the Hilton Memphis in Memphis TN. To make your reservation for the Convention, please call 901-445-8667 or 1-800-HILTONS, Group Code AA0427. Make plans now to attend! Submit your annual leave request, make your transportation reservations, and register early for the best savings. This is the Convention not to miss! The theme is “Rock-N-Roll Along the River of Opportunity”. Memphis, hometown of Dot Sharpe’s Down Home Blues, is guaranteed to open your mind to stay current on all new programs that will enable you to be successful.
2015 will also bring about a changing of the guard for the Postal Service. Our current Postmaster General and CEO, Pat Donahoe has announced his retirement. We thank Mr. Donahoe for his exceptional leadership of the Postal Service and for his continuing support of A-PLUS. We wish him all the best in the next chapter of his life. As we say farewell to Mr. Donahoe, we are excited about the historic appointment of Ms. Megan Brennan, the first ever woman to lead the Postal Service. A-PLUS will fully support Ms. Brennan, who has worked her way to the top of the organization and we will do everything in our power to ensure her success. We will continue to provide training and support to provide the Postal Service with a qualified and trained workforce. Congratulations Megan Brennan, Postmaster General and CEO! A- PLUS stands with her as she continues to break barriers in 2015.
I want to thank you for being a part of A-PLUS and allowing us to be a part of those memories.
A-PLUS Executive Board
Standing (left to right): Angelo Wider, Treasurer; Henry Gibson, Executive VP; Wilfert Snipes, Sergeant At Arms; Gail Lofton, Parliamentarian; Bobby Shaw, ER President; James Mitchell, SR President. Sitting (left to right): Alzana Braxton, Secretary; Awanda Hampton-Gaines, WR President; Floretta Reed, VP Retirees/Chairman of the Board; Deborah Ector, President; Debra Clayton, ER Director. Missing: Vertie Woodard, Administrative VP; Grailen Johnson, CR President; Bobby James, SR Director; Minnette Williams, WR Director; Diane Small, CR Director; and Darryl Joseph, IT Director.
Greg Gray and his firm, Renaissance Unlimited has been a friend of A-PLUS for many, many years. He was kind enough to share the links below with us. Click the links to view these videos (they will open in a new browser window):